lilte.ge Privacy Policy

Last Updated: September 1, 2026

This Privacy Policy explains how the personal data of lilte.ge users is collected, used, stored, and protected.

The data controller responsible for processing personal data is Individual Entrepreneur “Ana Ezieshvili”, identification number: 01011077384, legal address: Apt. 75, No. 9 Nino Ramishvili Street, Vake District, Tbilisi, Georgia (hereinafter referred to as “Lilte,” “we,” “us,” or the “Data Controller”).

By using the website, the user confirms that they have read and understood this Privacy Policy.

1. What Personal Data Do We Collect?

When using the website, the following data may be collected, either voluntarily provided by the user or automatically obtained through technical means:

First and last name;
Phone number;
Email address;
Delivery or contact address, where necessary to fulfill an order or provide a service;
Information related to the order;
The content of messages or requests submitted by the user;
Payment-related information, only to the extent necessary to confirm payment and provide the relevant service;
IP address;
Browser and device technical information;
Visit time, pages viewed, and other technical information.

2. How Do We Use Your Information?

The user’s personal data may be processed for the following purposes:

Receiving and processing user orders;
Delivering products or providing services;
Contacting and communicating with the user;
Responding to user inquiries;
Administering the order, payment, and delivery processes;
Creating and managing a user account;
Improving the quality of our services;
Ensuring website security and technical functionality;
Complying with legal and accounting obligations;
Preventing fraud, misuse, and security incidents;
Sending informational and marketing communications where the user has provided consent.

3. Processing of Personal Data

Personal data may be processed on the following legal bases:

With the user’s consent — for example, when receiving marketing communications;
For the performance of a contract or taking steps at the user’s request prior to entering into a contract;
To comply with a legal obligation;
On the basis of a legitimate interest of the data controller or a third party, where such processing is permitted by law and does not infringe upon the user’s rights and freedoms;
On any other legal basis expressly provided for by the legislation of Georgia.

As a general rule, individuals are provided in advance with information regarding the purpose and legal basis for processing their personal data.

4. Recipients of Personal Data

Access to user data may be granted only to persons or organizations that require such information for a specific purpose.

Such recipients may include:

Delivery and courier service providers;
Payment service providers;
Hosting and technical service providers;
Website technical administration or development service providers;
Accounting, legal, or other professional service providers;
Government authorities, where the transfer of data is required by law.

5. Personal Data Retention Period

Personal data is retained only for as long as necessary to achieve the relevant purpose for which it is processed.

Data may be retained for a longer period where this is necessary due to:

Obligations established by law;
Accounting or tax requirements;
A contractual relationship;
The existence of a legal dispute or the need to defend against a potential dispute;
Another lawful purpose for processing the data.

After the applicable retention period expires, the data will be deleted or destroyed unless further retention is required by law or another legal basis.

6. Cookies and Similar Technologies

The website may use Cookies and similar technologies for website functionality, security, improving the user experience, and statistical or analytical purposes.

Users can manage or restrict the use of cookies through their browser settings. Disabling certain essential cookies may affect the operation of some website features.

If third-party analytics or advertising services are used on the website, additional information may be provided in the Cookies Policy.

7. Data Security

We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, disclosure, unauthorized access, and other unlawful forms of processing.

Access to personal data is limited to individuals who require such access to perform their work or provide the relevant services.

Despite the security measures implemented, absolute security cannot be guaranteed when transmitting data over the internet or using electronic systems.

8. Rights of the Data Subject

In accordance with the legislation of Georgia, users, as data subjects, have the following rights:

To receive information about the processing of their personal data;
To access the data processed about them and obtain copies thereof in cases provided by law;
To request the correction, updating, or completion of inaccurate or incomplete data;
To request the cessation, deletion, or destruction of data processing where there is a legal basis to do so;
To request the restriction of data processing in cases provided by law;
To object to the processing of their data where such a right is provided by law;
To lodge a complaint with the Personal Data Protection Service of Georgia and/or a court in accordance with the procedure established by law.

The exercise of data subject rights is subject to the conditions and exceptions established by the legislation of Georgia.

9. Third-Party Services

The website may contain links to third-party websites or services.

When using such websites, the processing of user data is governed by the respective third party’s privacy policy. We are not responsible for the privacy policies of third-party websites.

10. Changes to the Privacy Policy

We reserve the right to amend or update this Privacy Policy when necessary, including due to changes in legislation, website functionality, or data processing practices.

Where necessary, we may additionally notify users of significant changes by email or through a notice posted on the website.

Contact Information

If you have any questions concerning the processing of your personal data or wish to exercise your rights as a data subject, you may contact us using the following details:

Data Controller: Individual Entrepreneur “Ana Ezieshvili”
Identification number: 01011077384
Legal address: Apt. 75, No. 9 Nino Ramishvili Street, Vake District, Tbilisi, Georgia
Telephone: +995 558 000 501
Email: info@lilte.ge

By using the lilte.ge website and its services, you confirm that you have read and understood this Privacy Policy.

Privacy Policy